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Use cases

Transform Your Travel and Hospitality Business with WhatsApp Business API

In the dynamic world of travel and hospitality, staying connected with your customers is key to providing exceptional service and fostering loyalty. The WhatsApp Business API offers a powerful tool to enhance customer interactions and streamline operations.
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How it works

Here are concrete use cases of how the WhatsApp Business API can revolutionize your travel and hospitality business

Instant Booking Confirmations and Updates

When a guest books a room or service, an automated WhatsApp message is sent confirming the reservation details, including the booking reference number, date, and time. Any changes or updates, such as flight delays or room upgrades, can be instantly communicated through the same channel

Benefits

  • Immediate reassurance for customers
  • Reduced volume of confirmation calls and emails
  • Enhanced customer experience with real-time updates

Personalized Customer Service and Support

Deploy chatbots to handle common inquiries such as check-in/check-out times, amenities, and travel guidelines. For more complex queries, seamlessly transfer the conversation to a human agent. Use the API to track customer interactions and preferences, offering tailored recommendations and services

Benefits

  • Improved customer satisfaction with quick responses
  • Efficient handling of high volumes of inquiries
  • Personalized service leading to increased customer loyalty

Post-Trip Feedback and Loyalty Programs

After their stay or trip, send a WhatsApp message requesting feedback through a quick survey. Offer incentives for completing the survey, such as discounts on future bookings. Additionally, use WhatsApp to inform customers about loyalty programs and exclusive benefits, encouraging repeat business

Benefits

  • Gain insights to improve services with real-time feedback
  • Enhance customer retention through loyalty incentives
  • Strengthened customer relationships and brand loyalty
Customer Satisfaction
We help bussiness to grow faster and bigger
A+
★★★★★ 4.5/5
Support system

We are proud of our local support and how we help our clients fast and efficiently

99%
★★★★★ 4.5/5
Satisfied Customer

9 out of our 10 customers satisfied with the features which help them in growing customer engagement

4.8
★★★★★ 4.5/5
Google Rating

We are overwhelmed by people's love on Google

Excellent
Based on 11 reviews
monika lakra
monika lakra
2024-06-12
Trustindex verifies that the original source of the review is Google.
Amazing
 
rounak jaiswal
rounak jaiswal
2024-06-12
Trustindex verifies that the original source of the review is Google.
First time in Kolkata.
These guys are providing best business solution ever.
Best of Luck to them.
 
JANVI SINGH
JANVI SINGH
2024-06-11
Trustindex verifies that the original source of the review is Google.
The company's response rate to customer inquiries is impressive, showing their commitment to addressing customer needs promptly. Their conversation rate in turning interactions into meaningful conversions is also notable, indicating effective communication strategies.
 
Khushi Singh
Khushi Singh
2024-06-11
Trustindex verifies that the original source of the review is Google.
The company offers exceptional services providing new features in Whatsapp AI Services which is totally a new concept .. I would like to recommend this company for their fast-pace and efficient working at reasonable packages.
 
Debasish Das
Debasish Das
2024-06-11
Trustindex verifies that the original source of the review is Google.
Excellent 👍🏻
Very good job 👍🏻
Keep it up 👍🏻😃
 
Samyak Banerjee
Samyak Banerjee
2024-06-11
Trustindex verifies that the original source of the review is Google.
I see the developers of this company have embarked on a journey to enhance Whatsapp's powers to the next level. BEST OF LUCK TO ALL OF THEM!!
 
Harwinder Singh Batth
Harwinder Singh Batth
2024-06-11
Trustindex verifies that the original source of the review is Google.
Highly recommend for small businesses
 
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