AeroTalk

Call now
Use cases

Transform Your Travel and Hospitality Business with WhatsApp Business API

In the dynamic world of travel and hospitality, staying connected with your customers is key to providing exceptional service and fostering loyalty. The WhatsApp Business API offers a powerful tool to enhance customer interactions and streamline operations.
Start 1-month free trail now!

How it works

Here are concrete use cases of how the WhatsApp Business API can revolutionize your travel and hospitality business

Instant Booking Confirmations and Updates

When a guest books a room or service, an automated WhatsApp message is sent confirming the reservation details, including the booking reference number, date, and time. Any changes or updates, such as flight delays or room upgrades, can be instantly communicated through the same channel

Benefits

  • Immediate reassurance for customers
  • Reduced volume of confirmation calls and emails
  • Enhanced customer experience with real-time updates

Personalized Customer Service and Support

Deploy chatbots to handle common inquiries such as check-in/check-out times, amenities, and travel guidelines. For more complex queries, seamlessly transfer the conversation to a human agent. Use the API to track customer interactions and preferences, offering tailored recommendations and services

Benefits

  • Improved customer satisfaction with quick responses
  • Efficient handling of high volumes of inquiries
  • Personalized service leading to increased customer loyalty

Post-Trip Feedback and Loyalty Programs

After their stay or trip, send a WhatsApp message requesting feedback through a quick survey. Offer incentives for completing the survey, such as discounts on future bookings. Additionally, use WhatsApp to inform customers about loyalty programs and exclusive benefits, encouraging repeat business

Benefits

  • Gain insights to improve services with real-time feedback
  • Enhance customer retention through loyalty incentives
  • Strengthened customer relationships and brand loyalty
Customer Satisfaction
We help bussiness to grow faster and bigger
A+
★★★★★ 4.5/5
Support system

We are proud of our local support and how we help our clients fast and efficiently

99%
★★★★★ 4.5/5
Satisfied Customer

9 out of our 10 customers satisfied with the features which help them in growing customer engagement

4.8
★★★★★ 4.5/5
Google Rating

We are overwhelmed by people's love on Google

Create your account instantly with zero set-up fee

Also enjoy the free 1:1 onboarding where we’ll set you up for everything

Book now